Refund & Return Policy

You may request a return within 14 days of receiving your order.

Items must be unused, in original condition, and returned with all original packaging.

Email contact@rm-watches.shop with your order details and reason for return.

We will confirm whether the item is eligible and provide return instructions.

Approved refunds are processed to the original payment method after we receive and inspect the returned item.

Refund timing depends on your bank or payment provider and may take several business days.

Custom, damaged by misuse, or incomplete items may not be eligible for return.

Sale or final-clearance items may also be excluded unless required by law.